ISS is one of Sweden's leading companies in facilities managent and integrated service solutions. ISS have 10,000 employees in Sweden.

One of ISS' sectors is route based services, such as the distribution of fruit baskets and the service of plants in office environments. Part of this is also smaller cleaning customers, where a large fleet of vehicles is used for transport between clients during the day.

"This must be done with efficiency - and still we must deliver the service to the customer at the correct time and place", claims Anna-Maria Lång - logistician at ISS Stockholm.

ISS chose a Swedish company license of the optimisation system Plan LogiX with the map Navteq Sweden. The agreement is valid for ISS in Sweden. Plan LogiX will support ISS in a variety of planning activities, such as improvement of service level and efficiency for cleaning, fruit basket distribution and plant services.

"When it comes to distribution of fruit baskets we do a tactical planning in Plan LogiX based on ISS' customer database. The tactical plan is then the basis for the operative planning of the daily fruit basket deliveries", explains Anna-Maria Lång.